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IMAGINE Consultants Ltd Privacy Policy

LAST UPDATED: May 23, 2024

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IMAGINE Consultants Ltd ("MESON,” "we," or “us”) values its customers and respects your privacy and wants you to be familiar with how we collect, use and disclose information related to the MESON website. This Privacy Policy describes our practices in connection with information that we collect through our websites and mobile software applications operated by or on behalf of MESON, including the website located at meson.technology and other websites and mobile applications that we own and control and which contain a link to this Privacy Policy. Such websites and mobile apps are referred to collectively in this Privacy Policy as the "MESON Online Properties". This Privacy Policy applies to the MESON Online Properties.­

 

We encourage you to read this Privacy Policy before using the MESON Online Properties or providing information to us. By using the MESON Online Properties or providing information to us, you acknowledge that we may collect, use and disclose your information in accordance with this Privacy Policy.

 

UPDATES TO THIS POLICY

 

We may change this Privacy Policy at any time. Please take a look at the "Last Updated" legend at the top of this page to see when this Privacy Policy was last revised. Any changes to this Privacy Policy will become effective on the "Last Updated" date indicated above. By using the MESON Online Properties or providing information to us following such changes, you will have accepted the revised Privacy Policy.

 

PERSONAL INFORMATION WE COLLECT

 

We may obtain personal information about you that you directly provide to us, including, for example, the following categories of information:

 

  • Basic personal information (e.g., name, nationality, and country of birth)

  • Contact information (e.g., phone number, e-mail address and mailing address)

  • Account information (e.g., username and password)

  • Communications (e.g., when you submit questions or comments, select e-mail marketing communication preferences, indicate areas of interests, subscribe to newsletters, or participate in surveys or forums)

  • Background information (e.g., education, experience, qualifications, current employer, work location, job title, and primary job responsibilities)

  • Location information (e.g., when you use a company mobile application that uses location tracking for purposes of managing our business operations, operate a company vehicle equipped with an in-vehicle monitoring system, or attend an event we hold that utilises attendance tracking technology)

 

We may also automatically collect personal information during your visit to the MESON Online Properties as part of our normal operation, including, for example, the following categories of information:

 

  • Technical information collected from your computer or mobile device (e.g., your IP address, browser type, and operating system)

  • Information collected about your usage of our websites (e.g., pages you visit, search terms you enter, and how often you visit)

 

We may be required by law to collect certain personal information about you or as a consequence of any contractual relationship we have with you. Failure to provide this information may prevent or delay the fulfillment of these obligations.

 

USE OF "COOKIES"

 

Part of MESON’s data collection process may involve the use of "cookies," which are small pieces of identifying information placed and stored on your computer by our server which enable our system to more readily "recognise" you when you visit the MESON Online Properties. Cookies are frequently used to enable websites to more efficiently provide service, such as to customise the display to suit your interests, note your interests while visiting the website, and store information. It is our policy that any information obtained through the use of cookies will only be used internally to better provide service to you and to evaluate and improve the effectiveness of the MESON Online Properties. Cookies will not be used to track your activities outside of the MESON Online Properties or for any purpose not disclosed herein.

 

You may elect not to accept "cookies" by setting your Internet options on your computer, however, please be advised that in that case, you may not be able to access part or all or part of the MESON Online Properties.

 

IF YOU SUBMIT ANY PERSONAL INFORMATION RELATING TO ANYONE OTHER THAN YOURSELF, YOU REPRESENT THAT YOU HAVE OBTAINED ANY NECESSARY CONSENT FROM THAT INDIVIDUAL OR ENTITY FOR USE AND DISCLOSURE OF THAT INDIVIDUAL’S OR ENTITY’S INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.

 

HOW WE USE YOUR PERSONAL INFORMATION

 

We and our service providers may use Personal Information:

 

  • To verify your identity when you access and use our services and ensure the security of your personal information.

  • To provide the information, goods, services or materials you may have requested. We may also analyse information about how you use our services to provide an improved experience for our customers.  

  • To communicate with you, for example, if we are providing information about changes to this Privacy Policy.

  • We may use your personal information to build a profile about you and place you into particular marketing segments in order to understand your preferences better and to appropriately personalise the marketing messages we send to you. Where necessary, we will obtain your consent before sending such marketing messages.

  • We may use your personal information to process an application you submit to work for us or to provide information to you related to job opportunities. When necessary, we will obtain your consent before sending such communications.      

  • We may use your personal information to manage our IT and communications systems, product and service development, company assets, strategic planning, project management, and operational improvement. 

  • We may use your personal information to register you to attend or present at an event we host. 

  • We may use your personal information to exercise our legal rights where it is necessary to do so, for example, to detect, prevent and respond to fraud claims, intellectual property infringement claims, or violations of law or applicable terms of use, or to comply with other legal or regulatory requirements. We may also anonymise your personal information in such a way that you may not reasonably be re-identified by us or any other company, and may use this anonymised information for any other purpose.

  • We may share your personal information with third-party service providers, who provide services such as website hosting, data storage, data analysis, payment processing, order fulfillment, IT services and infrastructure, customer service, email delivery and administration, credit card processing, auditing and other similar services to enable them to provide services;

  • We may share your personal information to selected third parties to permit them to send to you marketing communications.

 

USE OF HOTJAR

 

We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymised user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

 

 

MESON IS NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USAGE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTIES, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY THIRD-PARTY SOCIAL MEDIA PLATFORM (SUCH AS FACEBOOK INC.), ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH CERTAIN MESON ONLINE PROPERTIES ARE AVAILABLE (SUCH AS APPLE INC. OR GOOGLE INC.) AND ANY THIRD PARTY OPERATING ANY SITE TO WHICH THE MESON ONLINE PROPERTIES CONTAIN A LINK. THE INCLUSION OF A LINK ON THE MESON ONLINE PROPERTIES DOES NOT IMPLY ENDORSEMENT OF THE LINKED SITE BY THE MESON ONLINE PROPERTIES.

 

PERSONAL INFORMATION RIGHT

 

You have certain rights regarding the personal information we hold about you, subject to local law. These may include the rights to access, correct, delete, restrict or object to our use of, or receive a portable copy in a usable electronic format of your personal information. Where you have provided your consent to any use of your personal information, you can withdraw this consent at any time. 

 

You may contact us at the contact information set forth below to update or correct the personal information we hold about you or to discuss or exercise other rights you may have under law. Please note that we may require additional information from you in order to honor your request. We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If, however, you believe that we have not been able to assist with your complaint or concern, you may have the right to make a complaint to the data protection authority of your country of residence.

 

PERSONAL INFORMATION PROTECTION AND RETENTION

 

We implement physical, technical, and organisational security measures designed to safeguard and maintain the integrity and confidentiality of the personal information we process. We evaluate and update these measures on a regular basis. However, no information system can be 100% secure, so we cannot guarantee the absolute security of your personal information.

 

We retain your personal information for as long as we have a relationship with you. In deciding how long to keep your personal information after our relationship with you has ended, we take into account our legal obligations. We may also retain records to investigate or defend against potential legal claims.

 

INTERNATIONAL DATA TRANSFER

 

Your personal information may be transferred to, stored, and processed in a country that is not regarded as providing the same level of protection for personal information as the laws of your home country, and it may be available to the government of those countries under a lawful order made in those countries.

 

We have put in place appropriate safeguards (such as contractual commitments) in accordance with applicable legal requirements to provide adequate protections for your personal information.  For more information on the appropriate safeguards in place and to obtain a copy of such safeguards, please contact us at the contact information set forth below.

 

CHANGES TO PRIVACY THIS NOTICE

 

Since we are constantly making changes and upgrades to our systems and services in order to better serve you, and how we manage your personal information may accordingly change, we anticipate updating this Privacy Notice from time-to-time.

 

Therefore, we reserve the right to revise the content of this Privacy Notice in any manner and at any time, without notice.  If we make any revisions that materially change the ways in which we process your personal information, we will notify you of these changes before applying them to that personal information.

 

USE OF MESON ONLINE PROPERTIES BY MINORS

 

The MESON Online Properties are not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the MESON Online Properties.

 

CALIFORNIA

 

The California Consumer Privacy Act provides California consumers with the right to obtain from MESON information about the personal information about you that we collect, use, and disclose. You can obtain this information by contacting MESON at ATTN: Online Privacy, admin@meson.technology.

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CONTACTING US

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If you have any questions about this Privacy Policy, or to make choices about receiving promotional communications, to update your Personal Information, or to place an order, please contact us as follows:

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IMAGINE Consultants Ltd

Attn: Online Privacy
admin@meson.technology

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